Q&A - Why Book Your Hen Party With Us - Hen Party Information

FAQ’s

Why book with us? 

If you hadn’t already guessed, CLUCK isn’t like other hen party websites. We create unique hen party experiences for modern brides & cool bridesmaids. We’ve curated the best in activities, workshops, venues, restaurants and bars, and we’ll use our expertise to create the best hen party ever!

Here are 5 reasons to book with CLUCK:

FLEXIBLE PAYMENT PLANS – we offer flexible payments plans with up to 4 instalments to make costs more manageable. Each hen will be sent a link to make each payment by debit/credit card online. We do all the awkward payment chasing too so you don’t have to!

BUDGET FRIENDLY – packages start from as little as £80 per person so there is something to suit every budget!

HEN PARTY EXPERTS –  our expert knowledge will save you hours of research, our black book of contacts is bursting so let us know what you want and we will come up with the goods!

ONE POINT OF CONTACT – your personal hen party specialist will co-ordinate every aspect of your hen party liaising with all venues & activities, answering your questions, creating itineraries and much much more!

DETAILED ITINERARIES – we build a full itinerary with timings & locations and send to each member of the group, to save you the hassle.

How do I book?

Get in touch with one of the lovely CLUCK team who’ll be at your every whim! You can do so by contacting us HERE or live chat in the bottom right hand corner of the screen!

When you are ready to confirm your booking we will take a deposit from each member of the group. Your booking will only be fully confirmed when we have received the deposit from each member of the group.

Is my deposit refundable?

Deposits are non-refundable BUT they are flexible and based upon what you book and the date of your party. We will make it super clear to you at the time of booking what amounts are due, and when.

When is full payment due?

Once your deposit has been paid the remaining balance is due no later than 45 days prior to the event for all booking/s.

What if one person cancels?

If one member of the group wishes to cancel a booking more than 45 days in advance, at CLUCK’s discretion they will be entitled to a refund for any amount they have paid over the non-refundable deposit if this doesn’t affect the total group cost (e.g if it’s a per head cost for a workshop or private dining menu).

However, if one member of the group wishes to cancel a booking that affects the total group cost they may not be entitled a refund for any amount they have paid over the deposit, and may still be required to cover any outstanding balance. This would apply for bookings such as holiday properties with a set total cost, or supper clubs where there is a set total kitchen or venue hire fee. Likewise, if the group are booking a venue, restaurant or activity with a set minimum number or spend, the rest of the group will need to make up the shortfall.

If the individual cancels any activity or experience (based on a per head cost) within 45 days, then the full fee will still be due.

What if we need to cancel the whole event?

If the full event is cancelled more than 45 days before the date of the event, the deposit you have paid will be non-refundable, but you won’t need to cover the remaining amount due. If you need to cancel your booking/s less than 45 days before the date of the event, the full amount will be due.

On occasion the above cancellation terms may not apply for a specific booking. If this is the case, CLUCK will this agree this with the lead prior to acceptance of booking.

What happens if the venues and/or activities I have booked are affected by COVID related government restrictions?

As a small business we are doing our best to protect our customers, our business, and our suppliers, which includes creating staggered deposit payment plans so you are paying less upfront.

If the venue and/or activities you have booked are unable to fulfil the booking due to government restrictions, you have two options:

Move your party to a date of your choice based around the rescheduled wedding, when group gatherings are permitted again. We are super flexible & understanding, and can work around re-scheduled dates well into the future.

You can cancel your party – your deposit is non-refundable, but anything additional you have paid will be refunded directly to your bank account.

What are our venues & activities doing to adhere to social distancing guidelines?

Each of our suppliers have put in place the social distancing measures applicable to their venues. If you have any questions relating to social distancing and your hen party, let us know we’ll be happy to help!

Can you provide a venue to hold our workshop in?

Abso-flipping-lutely – we work with some of the coolest venues in and around London.

Can the activities travel to us?

Yes, some of our workshops are more than happy to travel to your venue or location, just look out for information on each individual activity profile.

There is a man in our group, can he join in?

Hell yeah! Girls just wanna have fun……no wonder the boys want in on the action.

Can you cater for events other than hen parties?

Well of course! Birthdays, corporate events, team building – you name it.

This is Cluck Ltd

Company Registration Number 10585997
Registered office address

85 Great Portland Street
London
W1W 7LT

Registered in England and Wales

HEY GIRL, NEED UNIQUE HEN PARTY IDEAS?

HEY GIRL, NEED UNIQUE HEN PARTY IDEAS?

We created CLUCK for cool women with great taste. So what are you waiting for? Get in touch.

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